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Privacy Statement

Privacy Statement

This website, rugglesand jeffery.co.uk (the “Site”), and all personal information collected from users of this site, is owned solely by “Ruggles & Jeffery Ltd”. In this Privacy Policy references to “we”, “us”, “our”, are references to Ruggles & Jeffery Ltd.

We use the information from our customers and visitors to improve our online service for you. We respect your privacy and we take it very seriously. Please find below further information regarding our privacy policy.

What do we collect and how do we use this information?

Information is only collected when you contact us and will include some related personal details including your name, postal address, email address, and telephone number. This enables us to respond quickly to your enquiries, as well as helping us to develop and improve our site in order to provide a better service.

Cookies

Certain information about the user, such as IP addresses, navigation through site, software used, time spent and other similar information, may be stored on our servers in small data pieces known as “cookies,” which may also be written to a User’s computer system. These cookies will not specifically identify the User. The information will be used internally only for web site traffic analysis. If the User specifically provides unique identifying information, such as name, address and other information on forms stored on this site, such information will only be used for statistical purposes and will not be published for general access. However, we assume no responsibility for the security of this information.In addition, we also record your IP address, which is the Internet address of your computer, and information such as your browser type and operating system. This information helps us learn about the geographical distribution of our website visitors and the technology they use to access our site. This information is never connected with the personal information you supply to us if you register on our website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. You can find out more about cookies at www.allaboutcookies.org.

Cookies for Measuring Web Traffic

We make use of a tool from Google called Google analytics which tells us about the way people are using www.rugglesandjeffery.co.uk. It uses cookies to detect that someone has been to the site before, so that we can see how often people return to the site, how long they stay, and where on www.rugglesandjeffery.co.uk they tend to go. We use this to try to work out what kind of experience they are having on the site, so we can improve it.

Google Analytics

Google Analytics sets cookies to help us accurately estimate the number of people visiting www.rugglesandjeffery.co.uk and let us see how they are moving around the site. We use this when we make decisions on the type of content we create and how we structure the site. The cookies set up by Google Analytics are below:

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmz
Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months

Name: analytics
Typical content: Cookie Control cookies. These cookies are set in order to remember preferences in regards to cookies.

For more information about Google Analytics and the cookies it sets, please look at the breakdown of their cookies.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

We are planning to enhance our cookie tool to allow users to more easily change their cookie settings after their initial choice.

Security of information

We employ a range of technologies to protect the information maintained on our systems from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We do not share the information we collect with any other organisations. We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all your details secure, but, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when enquiring.

Consent

By using our Website you therefore consent to the collection and use of your personal information by us as detailed in this privacy policy.

Summary

Our Privacy Policy outlines how we treat your personal information, and forms part of the Terms and Conditions of this Site. This Privacy Policy applies only to this Site, and not to the collection and use of personal information by any third party via any website to which there are links on this Site. We are not responsible for the privacy policies of other websites, and encourage you to be aware when you leave our Site, and to read all applicable terms, conditions and privacy policies when using other websites.

Further Details

For any further details about our privacy policy please e-mail us at enquiries@rugglesandjeffery.co.uk. Please note we reserve the right to change this Privacy Policy with any changes being posted onto this page.